Privacy Policy

Last Updated: [Insert Date]

At Pro Horse Supplies (“we”, “us”, or “our”), we understand that performance-focused equestrians value security and transparency in all aspects of their equine operations, including data protection. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit prohorsesupplies.com (the “Site”) or make purchases from our global equestrian supply store.

1. Information We Collect

To provide our competition-grade equestrian products and seamless payment experience, we collect:

• Personal Identification: Name, email address, phone number, shipping/billing address when you create an account or place orders for precision bridlework, competition bits, or other performance equipment.
• Payment Information: Credit card details (processed securely through PCI-DSS compliant systems), PayPal email for transactions involving therapeutic wraps, arena equipment, or bulk stable bedding.
• Technical Data: IP address, browser type, device information, and Site usage patterns to optimize your shopping experience for competition essentials.
• Communication Records: Correspondence regarding dressage finals preparations, training facility orders, or product inquiries.

2. How We Use Your Information

We handle your data with the same precision as our engineered bridles:

• Process global orders for technical competition accessories with real-time currency conversion
• Provide customer support for urgent competition orders
• Improve product offerings based on purchasing patterns of show jumpers and dressage professionals
• Send service-related communications (order confirmations, shipping updates)
• Prevent fraud with security measures matching Olympic equestrian data protection standards
• Comply with legal obligations regarding international equestrian equipment sales

3. Data Sharing & Disclosure

We only share information essential for delivering premium equestrian services:

• Payment Processors: Secure transaction handling through Visa, MasterCard, JCB, and PayPal systems
• Shipping Providers: Necessary delivery details for time-sensitive Arena/FIELD equipment shipments
• Legal Compliance: When required by law regarding international equine product sales
• Business Transfers: In case of merger/acquisition affecting our San Antonio operations

We never sell your data to third-party marketers.

4. Data Storage & Security

Your information receives protection equivalent to premium tendon boots:

• 256-bit SSL encryption for all transactions
• PCI-DSS Level 1 certified payment processing
• Secure servers with restricted access
• Regular security audits matching Olympic equestrian IT standards
• Data retention only as long as necessary for global equestrian supply operations

5. Your Rights

As a valued equestrian professional, you have the right to:

• Access personal data we hold about your competition purchases
• Request correction of inaccurate details (e.g., shipping address for show essentials)
• Delete account information (excluding transaction records required by law)
• Object to processing of non-essential data
• Withdraw consent for marketing communications

Submit requests to [email protected] with “Privacy Request” in the subject.

6. Cookies & Tracking Technologies

Our Site uses cookies with the precision of competition-approved bits:

• Essential Cookies: Enable core functions like shopping cart for bridlework and competition sheets
• Performance Cookies: Analyze how equestrian professionals navigate our product categories
• Functionality Cookies: Remember preferences for stable bedding bulk orders
• Advertising Cookies: Show relevant promotions for technical competition accessories

Manage preferences through your browser settings or our cookie consent tool.

7. International Data Transfers

As we serve dressage riders and show jumpers worldwide (excluding certain Asian/remote regions), your data may be transferred to and processed in the United States, protected by standard contractual clauses where applicable.

8. Policy Updates

We may update this policy as our equestrian services evolve. Significant changes will be communicated to customers preparing for major events or maintaining training facilities.